{"id":108,"date":"2025-08-04T10:49:19","date_gmt":"2025-08-04T10:49:19","guid":{"rendered":"https:\/\/b2b.onan.test\/?page_id=108"},"modified":"2026-03-12T15:31:20","modified_gmt":"2026-03-12T15:31:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/b2b.onan.be\/nl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\n <\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Payment & Delivery<\/h3>\n\n
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Why do I need to register?<\/p>\n \u2212<\/span>\n <\/button>\n <\/div>\n\n \n

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At Onan Coffee & Tea, we strive for quality in everything we do, from bean to experience. That\u2019s why we like to know who is joining our customer network. By registering, we can briefly check who you are and in what context our coffee will be served. This helps us ensure that our products end up in an environment that shares our vision: respect for quality, sustainability, and taste. No complicated procedures, just the assurance that our coffee is in good hands.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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How can I register to become a Partner?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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How long does it take for my order to be delivered?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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What are the shipping costs, and from what order amount is delivery free?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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What delivery options are available?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Where can I find my invoice after the purchase?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Can I have multiple invoices issued for a single purchase (e.g. for a group order)?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Subscriptions<\/h3>\n\n
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How do I cancel my subscription?<\/p>\n \u2212<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Can I remove a specific product from my subscription?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Can I add a product to an existing subscription?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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What are the benefits of a subscription?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Additional support<\/h3>\n\n
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My coffee machine is not working properly. What should I do?<\/p>\n \u2212<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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What if I would like a custom setup?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Can I order a sample pack before taking out a subscription?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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I\u2019m starting my own coffee bar. How could you support me?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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I would like to sell your coffee or tea in my business. Do you offer retail opportunities?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Who should I contact if I have a question about my order, invoice, or subscription?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Practical questions<\/h3>\n\n
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Are your coffee machines compatible with capsules or beans from other brands?<\/p>\n \u2212<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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I received an incorrect or damaged product. What should I do?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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How do I properly maintain my coffee machine?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Sustainability<\/h3>\n\n
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Waar wordt jullie koffie\/thee precies geproduceerd of gebrand?<\/p>\n \u2212<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Zijn jullie producten biologisch, fair trade of duurzaam?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

\n Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam.\n <\/p>\n\n \n <\/div>\n <\/div>\n \n

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Zijn de verpakkingen recycleerbaar of milieuvriendelijk?<\/p>\n +<\/span>\n <\/button>\n <\/div>\n\n \n

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Onze verpakkingen zijn 100% recycleerbaar<\/p>\n

Wij zorgen voor een milieuvriendelijke behandelin<\/p>\n

g van het planten van de boom tot het verwerken van de koffiebonen.<\/p>\n

<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> (more…)<\/span><\/a>","protected":false},"excerpt":{"rendered":"

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